I was just lucky today, I would have completely forgotten to take a picture for the day. Fortunately though, we have a new employee (though new probably isn't the right word since she's been here over a month) who didn't have a picture on our "Meet Your ITM Staff" web page, so I had taken this and was relieved to notice it after I had thought I had forgotten a picture for the day. We had been trying to come up with a classic customer service picture (note the headset and computer setup) but I think the rest of the background kind of throws that off.
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